Training Courses Led by ICISF Approved Instructors

Calm Response Solutions’ ICISF-approved instructors provide expert crisis intervention training courses, equipping you with essential skills for managing critical incidents. Gain practical, evidence-based techniques for crisis response, psychological first aid, and suicide prevention.

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What We Offer

Course Description

Crisis intervention is not psychotherapy but a specialized emergency mental health response requiring training. Just as first aid supports surgery, crisis intervention serves as "emotional first aid." This course teaches the fundamentals and protocols of individual crisis intervention for professionals in Business, Crisis Response, Education, Emergency Services, Healthcare, Mental Health, Military, Spiritual Care, and related fields.

Learning Objectives

  • Psychological crisis and intervention
  • Resistance, resiliency, and recovery
  • Critical incident stress management
  • Evidence-based practices
  • Crisis communication techniques
  • Common psychological and behavioural reactions
  • SAFER-Revised model
  • Suicide intervention
  • Risks of iatrogenic harm

Course Details

  • Duration: Two days (13 contact hours)
  • Certification: ICISF Certificate of Completion (requires full attendance and course evaluation)

Course Description

This course provides a comprehensive, systematic approach to group crisis intervention. Participants will learn the fundamentals of Critical Incident Stress Management (CISM) and gain the skills to conduct group interventions, including demobilizations, defusings, and Critical Incident Stress Debriefing (CISD). The course also covers the importance of follow-up services and referrals.

Designed for professionals in Business, Crisis Intervention, Disaster Response, Education, Emergency Services, Healthcare, Mental Health, Military, Spiritual Care, and related fields.

Learning Objectives

  • Research findings and best practices
  • Incident assessment and strategic intervention planning
  • Resistance, resilience, and recovery continuum
  • Large and small group crisis interventions
  • Critical Incident Stress Debriefing (CISD)
  • Reducing risks and adverse outcomes

Course Details

  • Duration: Two days (13 contact hours)
  • Certification: ICISF Certificate of Completion (requires full attendance and course evaluation)

Course Description

This advanced course builds on the fundamentals of individual crisis intervention, focusing on the SAFER-R model for psychological crisis response. Participants will explore scenario-based variations, including psychological triage, suicide intervention, grief support, follow-up challenges, and self-care. The course includes video evaluations to enhance learning.

Prerequisite

Assisting Individuals in Crisis

Learning Objectives

  • Psychological crisis and crisis intervention principles
  • Role of Critical Incident Stress Management (CISM)
  • Advanced empathic communication and triage techniques
  • Applying the SAFER-R model in suicide and follow-up scenarios
  • Reducing risks of iatrogenic harm
  • Reducing risks of iatrogenic harm

Course Details

  • Duration: Two days (13 contact hours)
  • Certification: ICISF Certificate of Completion (requires full attendance and course evaluation)

Course Description

With increasing stressors and limited psychological resources, at-risk populations need a strategic crisis response. Crisis Informed Peer Para-Counselling (CIPP) enhances the Critical Incident Stress Management (CISM) continuum by equipping peer counsellors with tools to support individuals coping with trauma and disasters. CIPP serves as a 1:1 follow-up to Critical Incident Stress Debriefing (CISD), helping build resilience and expand crisis intervention capabilities.

Prerequisite

Assisting Individuals in Crisis & Group Crisis Intervention (both two-day courses)

Learning Objectives

  • Understand the CIPP model and key crisis intervention terms
  • Apply SAMHSA’s eight dimensions of peer para-counselling
  • Differentiate empathy from sympathy using core principles
  • Recognize mental health, addiction, and trauma-related disorders
  • Define the role of peers as prevention educators
  • Implement Psychological First Aid strategies
  • Identify national, state, and community behavioural health resources
  • Outline the CIPP episode of care

Course Details

  • Duration: Two days (14 contact hours)
  • Certification: ICISF Certificate of Completion (requires full attendance and course evaluation)

Course Description

LivingWorks ASIST is a trusted, WHO-approved, two-day workshop designed to teach practical suicide intervention skills. Through discussions, audiovisuals, and simulations, participants learn to recognize when someone may be at risk, provide skilled intervention, and develop safety plans to connect them with further support. The course also explores personal and community attitudes toward suicide and their impact on help-seeking behaviours.

Why Take LivingWorks ASIST

  • Proven Effective – Backed by 40 years of research and over 50 peer-reviewed studies
  • Skill Development – Enhances confidence and ability to start life-saving conversations
  • Safe & Supportive – Guided by two experienced trainers in a secure learning environment

Course Details

  • Duration: Two days
  • Format: In-person workshop with interactive training
  • Certification: Recognized suicide prevention training
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Reserve Your Spot

Ready to enhance your crisis intervention skills? Contact us today to enrol in one of our expert-led courses.

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